Scammers often pretend to represent Medicare, an insurance company, or another trusted organization. Their goal may be to obtain your Medicare number, personal information, or money.
Knowing the warning signs can help you protect yourself.
Be cautious with unexpected calls
Be wary of unsolicited callers who ask for your Medicare number, Social Security number, banking information, or payment details.
A caller may claim that you need a new Medicare card or that you must provide information immediately to keep your benefits. Do not rely on caller ID alone to verify who is calling.
Protect your Medicare number
Treat your Medicare card like a credit card. Share your number only with trusted health care providers, your insurance plan, or others who have a legitimate reason to have it.
Do not post a photo of your Medicare card online.
Review your Medicare statements
Look over your Medicare Summary Notices or plan statements. Check for services, supplies, or charges you do not recognize.
If something looks unfamiliar, ask your provider or plan for an explanation. A mistake may be simple to correct, but it is worth checking.
Watch for pressure tactics
Be cautious if someone:
- Pressures you to make an immediate decision
- Offers gifts or rewards in exchange for your Medicare information
- Claims a service is “free” but asks for your Medicare number
- Asks you to pay to receive a new Medicare card
Verify before you respond
If you are unsure about a call or message, hang up and contact Medicare at 1-800-MEDICARE (1-800-633-4227), or call your plan using the number on your insurance card.
Have a question about a suspicious Medicare-related message? Contact our office at (210) 744-0553. We are happy to help you find the appropriate resource.